Policies
Refund & Exchange Policy
NO REFUNDS - EXCHANGES GLADLY ACCEPTED
One time exchange allowed within seven (7) days with a valid receipt only.
Merchandise must be in its original condition and must not be worn, scratched, or altered. Eligible merchandise may be exchanged for an item of equal or greater value.
NO EXCHANGES ON
EARRINGS, BODY JEWELRY, REPAIRED OR CUSTOM JEWELRY
In-Store Policy
To help us provide a comfortable and attentive experience for all of our customers, we kindly ask that you observe the following store policies:
Food, Drinks & Pets
Food, drinks, and pets are not permitted inside the store. Service animals are welcome.
Photography & Video
Photography and video recording are not permitted inside the store without prior permission. If you have a genuine need to take photos or record video, please speak with a store associate for assistance.
Cell Phone Use & Privacy
As your local jeweler, we strive to give each customer our full attention. We kindly ask that you limit phone use while being assisted by a store associate. We also ask that all customers respect the space and privacy of others while visiting our store.
Thank you for your understanding and cooperation. We appreciate your respect for our store, our staff, and fellow customers.
Privacy Policy